If there are red icons, there was an error syncing that item.
If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.
On Windows, if there are no icons, you may be logged out of Box Sync.
Files and folders with blue check mark icons indicate successful syncing.
It will be on a local native drive by default.
If the Box Sync folder is not here, make sure you have Box Sync installed and that is it installed on a local native drive (not a network or external drive).
The Box Sync folder appears in the favorites section.
To help in troubleshooting, here's a quick example of a healthy Box Sync folder for reference: This guide contains common Box Sync issues and what to do if files are not syncing.